Returns & Exchanges

At Footcourt Egypt, we want you to be fully satisfied with your purchase. You can return or exchange any unworn items in their original packaging within 14 days of delivery.

Return Process

• 1.
  Initiate Request

  Contact our customer service team via WhatsApp or email with your order number and the reason for your return.

• 2.
  Quality Inspection

  Ensure the footwear is in its original condition, unworn, and includes all tags and the original box.

• 3.
  Courier Pickup

  Our shipping partner will contact you within 48 hours to collect the item from your doorstep at your convenience.

• 4.
  Refund Processing

  Once the item passes our quality check, your refund will be processed via your original payment method or as a store credit within 5-7 business days.